For some, the process of moving might mean simply packing a few boxes with a few items, filling up the car, and having a few friends help you unload. This simplified version of moving day is unfortunately not the norm—many of us have lived in homes for years, sometimes decades, and the process of moving takes a lot more planning and dedication. In these typical cases, it can be a huge relief to hire a professional moving company to help make the process easier and smoother overall. For many of us, moving is a foreign prospect, something we don’t all have a lot of experience with. A professional moving company can offer you resources and help that you might not have otherwise gotten. Whether you are witching from one moving company to another, or looking for a moving company for the first time, here are some important things to check before you make your final decision.
Are they properly licensed?
Depending on where you’re moving to, your moving company should be properly licensed in the state they conduct business in. For instance, if you’re moving out of state your moving company should be licensed to operate in the particular state you’re moving to. You can verify online with the U.S. Department of Transportation whether or not the company is properly licensed.
Years of experience in business
You would think that the more years of experience a company has under its belt, the better they are at their job. Unfortunately, this isn’t always true. However, it is likely that a more seasoned company has probably been in business for a long time for good reason, and they have developed skills and expertise over time.
Can they provide you with a list of references?
Getting to hear first-hand from other clients who have used the moving company before is always a good way to judge the impact the company leaves on the community. When clients agree to be placed on a reference list for a company, it shows that they are willing to put their name on record as vouching for the company’s work. If your moving company refuses to provide a list of references, you might want to keep looking.
What does the community have to say about them?
Reading online reviews is a great way to gauge the average rate of customer satisfaction with the moving company’s execution of their tasks and promises. Online reviews can sometimes seem extreme, so it’s important to take the general message of all the reviews into consideration. You might even make a list of questions or concerns you have that the company can address for you.
Are they known for being thorough?
When reading online reviews you might find the answer to this question, or you might be able to simply ask the company themselves what their common protocol is for moving assignments. For instance, the company should come to the site early or a day before to take measurements ahead of time, and voice their plans for how to get larger items out of the house—especially if they are moving antiques or heavy items like pianos and refrigerators.
Are their prices fair?
Doing your research on moving companies pricing is a critical component of this process. Not all moving companies charge the same way. Some companies have a flat fee, some companies charge based on the weight of your items, some charge based on the distance traveled, and some factor all of those things in plus the day of the week and time of month. It’s important to ask how the company sets their prices and ask other companies for price comparisons.
Do they have good customer service?
How a company interacts and communicates with their clients is one of the most elemental components of an effective business. Here at Watford Moving & Storage, we believe that excellent customer services is what sets our company apart from other moving businesses in Santa Clarita and the greater Los Angeles County areas. We know that moving is a difficult process, and we are here to help make it easier on you. If you would like more information about our credentials, our pricing, or our services, please contact one of our professionals directly.